Robosen Flagship Optimus Prime G1 Auto-Converting Robot Transformers Complete

Unless stated otherwise, All purchases include FREE shipping and handling, with online tracking provided to ensure your order arrives safely and on time. We will use either USPS or UPS as our primary carriers, but we reserve the right to choose the most appropriate carrier at our discretion based on the size, weight, and value of your order.

All packages will be insured and tracked to protect your valuable collectibles during transit. For orders valued at $500 or more, a signature will be required upon delivery to ensure that your package is received by an authorized recipient. We understand that some customers may have special requests or requirements for shipping their orders. If you need expedited shipping, a specific carrier, or other accommodations, we are happy to provide these services at an additional cost. Please contact us to discuss your needs and receive a quote for any special requests.

We aim to provide you with the highest quality buying experience. We want to ensure that you are completely satisfied with your purchase, and we will make every reasonable effort to accurately describe each item before sending it to you. If you feel that you must return an item, please contact our customer service team within 14 days of receipt for return instructions. Upon our receipt and inspection of the returned item, we will issue a refund or credit for your item if it is returned in the same condition as it was when originally sent to you, excluding shipping, handling, and insurance costs.

The buyer is responsible for return shipping and insurance costs, which will not be reimbursed. Additionally, there are no refunds on CGC or third-party graded items, group lots, original art, toys, or video games, only store credit.

Please also note that there are no returns on orders with payment terms for any reason.

We offer a variety of payment methods to make purchasing from our website as convenient as possible. You can choose to pay directly through our website using the following methods:

Credit card
Debit card
SHOP Pay
Google Pay
Venmo
PayPal

In addition to the methods through our website, we can also accept payment Direct via:

Bank wire
Zelle
Check
Money Order
Cash
Gold & Silver

Payment is required at the time of purchase. We reserve the right to refuse or cancel any order that does not meet our payment policy guidelines.

If you wish to make TIME PAYMENTS, in addition to the ShopPay installment option available at checkout, we offer payment terms that can be customized to meet your needs. Please contact our customer service team via email to discuss the details of our time payment options on items $5000 and up.

We reserve the right to refuse or cancel any order that does not meet our payment policy guidelines.

Yes, Qualified Buyers may contact us to make an appointment by contacting us.

Yes, appraisals can be arranged for a fee. Please reach out through our Sell To Us page.

Email is our preferred method of contact. If you have a question on an item you'd like to sell to us, please fill out the Sell To Us form.

If you have a general question about purchasing or trading an item available on this website, please use our Contact Form.